WCB Online Courses
Our WCB Training courses
How to Write a WCB Appeal Letter in 15 minutes!
If you are not sure where to start or you're frustrated with the decisions Workers Compensation is making then this 15 minute course will help you get what you want. Most appeals are done by writing a letter to WCB. To tell them your side of the story and convince them they must agree with you. This quick course will tell you how WCB makes decisions and what to put in your letter for a successful outcome.
How to manage WCB claims in 30 minutes!
You have a worker that's reported an injury. The panic sets in. How do you manage this claim so that it helps the injured worker while saving the company money? Is that even possible? With this 30 minute course Anthony explains: - What is WCB and how it works - How to make a plan to help your worker - Negotiating modified duties - Returning the worker back to work after they've recovered Designed to give you the essentials, this course is accessible via computer or phone, so that you have a WCB expert when you need it to walk you through any WCB claim. Regardless of your experience, province, or industry you work in, this course will help you right now.
How to Interview Workers in a WCB Claim
The information you gather often makes the difference on a WCB claim. When you interview a worker, you want to create an environment that makes it safe for them to speak and share. You want it to be a conversation and avoid an interrogation. It's the details and the story that you're after. How you do this often makes the difference. Is it better in-person or on the phone? This course will show you the keys to effectively interviewing an injured worker and witnesses post incident.
How to Select and Negotiate Modified Duties in WCB Claims
Despite your best efforts, things don't always go smoothly. This course is designed to walk you through the different conversations you would have with a worker on modified duties. When there are barriers to return to work, how do you address them? Using examples of real conversations, at the end of the course you will be able to recognize warning signs of potential issues and what to say during the return to work/modified work process.
How to Create a WCB Claims Management Program for Your Company
Whether you have a way to manage claims or not, this course is designed to help you ensure you have a well rounded program in your company. If you have a program, this course will show you how to enhance it. If you're missing a program...you can create one from scratch. This course is designed to provide you with the resources and information you need to set-up an effective WCB claims management program for your organization.