Store My Library

Online Courses

Available Courses

How to effectively appeal a Workers Compensation (WCB) claim and win!

Imagine being able to influence WCB to agree with you. If you've ever disagreed with a Workers Comp (WCB) decision. Perhaps you're considering an appeal of a WCB claim. Regardless of the type of claim, industry you work in, location, or personal experience...this course will guide you step by step through the WCB appeals process. You'll be able to plan your argument and present a strong argument to win your appeal. 

$349.99 CAD

How to Effectively Manage and Control a Workers Compensation Claim

A worker reports an symptoms they believe to be work related. There's a pause...what do you do now?  Whether you're a seasoned vet or new to WCB claims the fact remains that this situation needs to be controlled...fast.  What to do first? When to say what? Who to call when? All of these questions and more are answered in this course.  Strapped for time? In as little as 2 hours you can have all the answers you need that will carry you through this and any claims you'll face in your career. 

$349.99 CAD

Interviewing Injured Workers & Witnesses Post Incident

The information you gather often makes the difference on a WCB claim. When you interview a worker, you want to create an environment that makes it safe for them to speak and share. You want it to be a conversation and avoid an interrogation. It's the details and the story that you're after. How you do this often makes the difference. Is it better in-person or on the phone? This course will show you the keys to effectively interviewing an injured worker and witnesses post incident. 

$199.99 CAD

An Easier Way to Manage a Worker on Modified Duties (WCB)

There are many benefits to having a worker return back to modified duties for you and the injured worker. This course is designed to introduce you to the keys of modified duties. Managing a worker on modified increases productivity and revenue to the company, decreases WCB costs, and has been shown to improve the recovery time of the worker. This course will walk you through each phase of modified duties and what actions you should take. 

$149.99 CAD

Controlling Return to Work Negotiations with Modified Duties in WCB Claims

Despite your best efforts, things don't always go smoothly. This course is designed to walk you through the different conversations you would have with a worker on modified duties. When there are barriers to return to work, how do you address them? Using examples of real conversations, at the end of the course you will be able to recognize warning signs of potential issues and what to say during the return to work/modified work process.

$149.99 CAD

How to Set-Up a Solid WCB Claims Management Program in Your Company

Whether you have a way to manage claims or not, this course is designed to help you ensure you have a well rounded program in your company. If you have a program, this course will show you how to enhance it. If you're missing a program...you can create one from scratch. This course is designed to provide you with the resources and information you need to set-up an effective WCB claims management program for your organization. 

$149.99 CAD

Manager and Supervisor Responsibility in WCB Claims

It's important that senior leadership, management, and frontline supervision understand the roles, responsibilities, and rights as they relate to Workers Compensation (WCB). In less than 15 minutes, this orientation will walk your organization through what they need to know about WCB. 

$34.99 CAD

WCB Worker / New Hire Orientation

All of your employees (new/old) need to be aware of their rights and responsibilities as they relate to work-related injuries (WCB claims.) By orientating worker, you are informing them which decreases uncertainty and increases trust between the employee and the company. In addition, it allows the organization to hold employees accountable as they are aware of the expectations in the event of a WCB claim. This has been proven to reduce claims costs and questionable claims. 

$29.99 CAD