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How to Set-Up a Solid WCB Claims Management Program in Your Company

A proper return to work program has many benefits for the employees of an organization and the company itself. Despite best efforts to prevent workplace injuries, a strong claims management program will mitigate the impact these incidents have.

It is recommended that as you take this course and implement the strategies as you go along.

If you are working with an organization that already has a claims management program, this course can be used to audit your current program and identify any gaps that can be addressed.

At the completion of the course, you will be able to:

  • Recognize each element of a claim’s management program
    Create a custom program for any organization


  • Create a WCB claims package that includes the documents to be used in the event of an injury.


  • Create a team and assign roles and responsibilities to respond / manage workplace injuries/illnesses


  • Set-up medical support services for your organization