At the end of this course, you will be able to:

• Take action the moment you are informed of a potential workplace injury/illness
  
  
• Know what to do at all stages of the claim
  
  
• The questions you want to ask and actions you want to take to prevent lost time claims
  
  
• Understand the formula that WCB uses to accept the claim
  
  
• Tips on when to decide to appeal a WCB claim

While WCB claims management may seem complicated, you’ll be able to manage the most complex claims at the end of this course because you will understand the key principles of claims management and how to use them.

This course takes approx. 2 hours to complete.