None of us want an injury/illness to occur which is why so much is invested in prevention. However, the true impact of a workplace injury/illness is realized in how that situation is managed.

Yet many courses discuss the theory of WCB claims management when what you’re looking for is the practical knowledge and thought process to manage the claim.

At the end of this course, you will be able to:

• Take action the moment you are informed of a potential workplace injury/illness
  
  
• How to manage that claim on day one and going forward
  
  
• The key principles of claims management that can be applied to any company, industry, location.
  
  
• The thoughts, questions, and actions you have at each stage of the claims management process
  
  
• How to protect from Lost time claims in the most complex of situations
  
  
• How to mitigate a safety statistic regardless of the classification guidelines you follow
  
  
• How to set up the resources around you to assist in claims management regardless of the size of your company
  
  
• How to develop and implement a claims management package/documents
  When to manage or appeal a WCB claim

While WCB claims management may seem complicated, you’ll be able to manage the most complex claims at the end of this course because you will understand the key principles of claims management and how to use them.